Legal Documentation

Last Updated: January 2026

1. Data Controller Identification

OrivantaDynamics, registered at Calle Jerusalem 32, Piso 3 D, Parla, Madrid, Spain, operates as the data controller for all personal information collected through our digital platforms and service delivery channels. For all data protection inquiries, contact our Data Protection Officer at [email protected].

2. Categories of Personal Data Processed

We process the following categories of personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation):

• Identity Data: Full name, professional designation, organizational affiliation
• Contact Data: Email address, telephone number, postal address
• Technical Data: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, interaction patterns, session duration, navigation pathways
• Project Data: Service requirements, technical specifications, communication records related to active engagements

3. Legal Basis for Processing

OrivantaDynamics processes personal data under the following lawful bases as defined in Article 6(1) GDPR:

• Consent (Art. 6(1)(a)): For marketing communications, newsletter subscriptions, and non-essential cookie deployment
• Contractual Necessity (Art. 6(1)(b)): For service delivery, project management, and client relationship administration
• Legitimate Interest (Art. 6(1)(f)): For security monitoring, service improvement, and fraud prevention
• Legal Obligation (Art. 6(1)(c)): For tax compliance, financial record retention, and regulatory reporting

4. Data Retention Periods

Personal data is retained for the minimum duration necessary to fulfill the purposes for which it was collected:

• Project-related data: Duration of active engagement plus 6 years (statutory retention)
• Marketing consent records: Until withdrawal of consent plus 30 days for system propagation
• Technical logs: Maximum 12 months from collection date
• Financial records: 10 years from transaction date (Spanish tax law compliance)

5. Data Subject Rights

In accordance with Articles 15-22 GDPR, you possess the following rights regarding your personal data:

• Right of Access (Art. 15): Obtain confirmation of processing and copies of your data
• Right to Rectification (Art. 16): Correct inaccurate or incomplete personal data
• Right to Erasure (Art. 17): Request deletion where no compelling legal grounds for retention exist
• Right to Restriction (Art. 18): Limit processing in specific circumstances
• Right to Data Portability (Art. 20): Receive your data in structured, machine-readable format
• Right to Object (Art. 21): Object to processing based on legitimate interests or direct marketing

6. International Data Transfers

OrivantaDynamics processes data within the European Economic Area (EEA). Where transfers outside the EEA are necessary, we employ Standard Contractual Clauses (SCCs) approved by the European Commission or rely on adequacy decisions as per Article 45 GDPR.

7. Data Security Measures

We implement appropriate technical and organizational measures including TLS/SSL encryption, access controls, regular security audits, pseudonymization where feasible, and incident response procedures aligned with Article 32 GDPR requirements.

8. Supervisory Authority

You have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es if you believe your data protection rights have been infringed.

Last Updated: January 2026

1. Cookie Technology Overview

OrivantaDynamics deploys cookies and analogous tracking technologies in compliance with the ePrivacy Directive (2002/58/EC) and Regulation (EU) 2016/679. This policy details the categories, purposes, and duration of cookies deployed across our digital infrastructure.

2. Strictly Necessary Cookies

These cookies are essential for fundamental platform functionality and cannot be deactivated:

• session_id: Maintains user session state during active navigation (duration: session)
• cookie_consent: Records your cookie preference selections (duration: 12 months)
• csrf_token: Provides cross-site request forgery protection for form submissions (duration: session)

3. Performance & Analytics Cookies

These cookies collect aggregated, anonymized data regarding platform usage patterns. Deployment requires explicit prior consent:

• _analytics_session: Tracks anonymized page view metrics (duration: 30 minutes)
• _analytics_id: Distinguishes unique visitors without personal identification (duration: 12 months)

4. Cookie Management

You may exercise granular control over cookie deployment through:

• Our cookie consent banner displayed upon initial platform access
• Browser-level cookie management configurations
• Direct communication to [email protected] requesting specific cookie deactivation

5. Third-Party Cookie Disclosure

OrivantaDynamics does not deploy third-party tracking cookies or advertising pixels. All cookie technologies are first-party and operated under our direct technical control.

Last Updated: January 2026

1. General Reimbursement Framework

OrivantaDynamics maintains a transparent reimbursement structure aligned with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007) and European Consumer Rights Directive (2011/83/EU). All refund evaluations are conducted on a case-by-case basis considering project milestones and deliverable completion status.

2. Pre-Production Cancellation

Cancellations submitted before the commencement of production work are eligible for full reimbursement minus any non-recoverable administrative costs (capped at 15% of the total project value). Cancellation requests must be transmitted to [email protected] within the designated cooling-off period.

3. In-Progress Project Reimbursement

For projects in active development, reimbursement is calculated based on the proportion of incomplete work relative to the total project scope:

• Phase 1 (Discovery & Planning): 70% refund if cancelled before Phase 2 commencement
• Phase 2 (Development): 40% refund on remaining uncompleted work
• Phase 3 (Deployment): 15% refund applicable only to post-launch support services

4. Post-Delivery Disputes

Service deliverables that deviate materially from agreed specifications are eligible for remediation or partial reimbursement. Disputes must be submitted within 14 calendar days of deliverable receipt with documented evidence of specification non-compliance.

5. Refund Processing

Approved reimbursements are processed within 10 business days via the original payment method. International transactions may require additional processing time determined by intermediary financial institutions.

Last Updated: January 2026

1. Agreement to Terms

By accessing and utilizing the digital services operated by OrivantaDynamics, registered at Calle Jerusalem 32, Piso 3 D, Parla, Madrid, Spain, you acknowledge and accept these Terms of Service. These terms constitute a legally binding agreement between you (the Client) and OrivantaDynamics (the Service Provider).

2. Service Scope & Delivery

OrivantaDynamics provides digital design, development, and consulting services as described in individual project proposals. Each engagement is governed by a separate Statement of Work (SOW) that supplements these general terms. Service delivery timelines are estimates subject to revision based on project complexity and client responsiveness.

3. Intellectual Property Transfer

Upon full payment completion, all intellectual property rights for custom-developed deliverables transfer to the Client. OrivantaDynamics retains the right to showcase anonymized project summaries in professional portfolios unless explicitly restricted in the SOW. Pre-existing frameworks, libraries, and proprietary tools remain the exclusive property of OrivantaDynamics.

4. Payment Terms

Invoices are issued according to the milestone schedule defined in the project SOW. Payment is due within 14 calendar days of invoice receipt. Late payments incur a statutory interest rate of 4% per annum plus applicable recovery costs as per Spanish commercial law (Código de Comercio, Art. 344). OrivantaDynamics reserves the right to suspend services for accounts exceeding 30 days past due.

5. Confidentiality Obligations

Both parties commit to maintaining the confidentiality of proprietary information exchanged during the engagement. This obligation survives termination for a period of 24 months and covers trade secrets, business strategies, technical implementations, and client lists.

6. Limitation of Liability

OrivantaDynamics liability is limited to the total value of the specific project engagement. We shall not be held liable for indirect damages, lost profits, data loss, or consequential losses arising from service utilization. This limitation applies to the maximum extent permitted by applicable Spanish and EU law.

7. Force Majeure

Neither party shall be held liable for performance failures resulting from circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, governmental actions, infrastructure failures, or cyber attacks of exceptional magnitude.

8. Dispute Resolution

Disputes arising from these terms shall first be addressed through good-faith negotiation. Unresolved disputes are subject to the exclusive jurisdiction of the courts of Madrid, Spain. Alternative dispute resolution through the European Online Dispute Resolution Platform (ec.europa.eu/odr) is also available.

9. Term Modifications

OrivantaDynamics reserves the right to amend these Terms of Service with 30 days advance notification via email. Continued engagement following the modification period constitutes acceptance of the revised terms.